What is included in the accommodation fee?
In addition to the booked accommodation (Tiny House Deluxe, Tiny House Luxury, Middle Pitch, Front Pitch, and Tent Pitch), the accommodation fee includes the use of the bathhouse, SUP rental, Wi-Fi, electricity, tourist tax, and a welcome drink.
Where is the campsite located on Lake Maggiore?
The campsite is located in Maccagno directly by the water. You can check the exact location on Google Maps.
What camping options are available (e.g., tents, caravans, motorhome pitches)?
We welcome campers with tents, caravans, motorhomes, and tent awnings.
What are the check-in and check-out times?
Regular check-in should be completed by 8:00 PM. If you should arrive later, just let us know.
Check-out is at 11:00 AM.
Bookings and Prices
How can I book a pitch?
It's best to book a pitch through our user-friendly booking system.
What payment methods are accepted?
For online reservations, we only accept credit or debit cards. Payment on-site can be made with both credit/debit cards and cash.
How much does a pitch cost per night?
Please follow this link for current prices.
I have a vehicle over 7 meters in length; how should I proceed?
Campers with a vehicle that is 7 meters or longer should contact us directly via email or WhatsApp after completing their booking. We will then assign the appropriate pitch internally.
Facilities and Services
What types of accommodations are available?
You can find all information about our accommodation options at the following link.
What is provided in the Tiny House? Do I need to bring anything?
All Tiny Houses are fully equipped. They include towels, bed linen, and everything a well-equipped kitchen needs.
What facilities are available?
THE CAMP features a cafe/bar and a beach bar (open on weekends from 5:00 PM to 10:00 PM).
What sanitary facilities are available?
THE CAMP bathhouse offers the following sanitary facilities:
- 6 separate bathrooms with a shower and toilet
- 2 separate bathrooms with a bathtub, television, and toilet
- 2 toilets in the outdoor area
THE CAMP Bar provides the following sanitary facilities:
- 2 toilets
In addition, there is:
- 1 accessible toilet
Are there power connections for motorhomes?
There are multiple power connections throughout the campsite, ensuring that each pitch has easy access to electricity.
What leisure facilities are available (e.g., playground, swimming pool)?
THE CAMP offers the following leisure facilities:
- Table tennis
- SUP rental
- eFoils rental
In the vicinity, you'll find the following public facilities:
- Children's playground
- Basketball court
- Soccer field
- Skate park
- Calisthenics park
- Climbing wall
Is there internet?
Stable and fast Wi-Fi via Starlink is available throughout the entire THE CAMP area.
Are pets allowed?
Pets are welcome. There is a daily fee of €5.00 for all pets.
Arrival and Departure
What are the check-in and check-out times?
Regular check-in is from 3:00 PM. Regular check-out is at 10:00 AM.
Are there parking facilities for additional vehicles?
Additional vehicles can be parked in the nearby public parking lot.
What is the safety situation at the campsite?
Maccagno is very safe. The local police patrol regularly.
Are there night guards or security services?
Surroundings and trips
What nearby attractions are there?
For trips and excursions, follow this link.
What water sports trips are possible on Lake Maggiore?
On the Italian side of Lake Maggiore, the following water sports trips are possible:
- Boat rental (up to 40 HP without a boating license)
- Water skiing
Are there hiking or biking trails nearby?
There are many hiking and biking trails. We recommend the Komoot app.
Ecology and Sustainability
What measures are taken to make the campsite environmentally friendly?
We place a strong emphasis on waste separation and work closely with the local community to preserve Lake Maggiore for everyone.
How is waste handled?
Waste is separated carefully and collected weekly.
When is the high season and when is the low season?
Our season periods at 'The Camp' are as follows (each season has a different price):
- Low season: April 1st to April 30th / October 4th to November 30th
- Mid-season: May 1st to July 2nd / September 11th to October 3rd
- High season: July 3rd to September 10th
Are there specific times when the campsite is closed?
The reception at THE CAMP is open from 9:00 AM to 10:00 PM. The campsite itself is accessible all day. Please respect the quiet hours starting at 10:00 PM.
Cancellation and Changes
What are the cancellation conditions?
Cancellation conditions can be found in our terms and conditions.
Can I reschedule my booking if I need to change my travel dates?
We are happy to assist with timely cancellations or changes. More details can be found in our terms and conditions.
Are there specific rules for behavior at the campsite (e.g., quiet hours)? Are open fires or grills allowed?
Grilling on the premises is generally allowed. We kindly ask all other guests to respect quiet hours.